Online Orders: I’m having a hard time redeeming an offer in the mobile app. Can you help?
We’ve seen this one before, don’t worry. To redeem an offer in the mobile app, build your cart as normal and at checkout, click the ‘Apply Available Offers’ button at the top of the page and select the offer you’d like to apply.
Online Orders: I’ve got an offer for a specific item discount but the app won’t let me redeem it. Can you help?
In order to redeem an offer for a specific item, that item must be in your shopping cart. If you have an offer for a free drink, that drink must be in your shopping cart. If you have a BOGO offer for a salad, make sure you have TWO salads in your cart. If you have an offer for a discount on a soup, a soup must be in your shopping cart.
